SECTION 1 - INTRODUCTION
This website is not intended for children and we do not knowingly collect data relating to children.
If you have any questions, please see contact us at support@RDCLsuperfoods.com.
SECTION 2 - HOW WE COLLECT DATA
There are lots of different ways in which we may collect data, or receive data, and you can see an explanation of the main ways below.
- You may give us data when you interact with us
- You may give us data by filling in forms or by corresponding with us by post, phone, email or through chat or social media. This includes data you provide when you:
- sign up to receive our newsletter;
- make enquiries or request information be sent to you;
create an account on our website;
- order our products;
- ask for direct marketing to be sent to you;
- use ‘refer a friend’;
- engage with us on social media;
- enter a competition, promotion or survey;
- contact customer services; or
- leave comments or reviews on our products or services.
- We may get some data automatically as you interact with us, including via the RDCL website, we may automatically collect data about your equipment, browsing actions and patterns. We may also collect data when you click on one of our adverts (including those shown on third party websites or via social media).
- We may obtain some data from third parties
- We may receive data about you from various categories of third parties, including:from providers of services which facilitate our ecommerce operations, including ecommerce platforms and payment and fraud prevention services; from analytics providers, advertising networks and search information providers; from data partners; from your friends who referred you using ‘refer a friend’; from publicly available sources; and from any third parties who are permitted by law or have your permission to share your personal data with us, such as via social media or review site
SECTION 3 - TYPES OF PERSONAL DATA WE COLLECT
How we collect data above describes all the different ways in which it’s possible to be given or obtain data. Some of that data may be personal data and we explain below the types of personal data we may collect about you. Of course, the types of personal data we collect about you will depend on how you are interacting with us.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect a variety of personal information about our customers and visitors to the RDCL website.
This personal data may fall into any or all of these categories:
- Identity Data includes title, gender, first name, maiden name, last name, date of birth, username or similar identifier and your login/password. If you interact with us through social media, this may include your social media user name.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes payment card and direct debit/bank account details.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses, as well as any profile data which we have added (for example, using analytics and profiling).
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Usage Data includes information about how you use our website, products and services, and any of the content you contribute to the forum.
- Tracking Data includes information we or others collect about you from cookies and similar tracking technologies, such as web beacons, pixels, and mobile identifiers.
- Marketing and Communications Data includes your preferences in receiving direct marketing from us and our third parties and your communication preferences.
We also may collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.
SECTION 4 - EXPLAINING THE LEGAL BASES FOR USING PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you. For example, when you purchase our products, that’s a contract between you and us for us to supply the products to you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, fraud screening as part of the check-out process or keeping our website secure.
- Where we need to comply with a legal or regulatory obligation. For example, keeping records of our sales for tax compliance.
- Generally, we do not rely on consent as a legal basis for processing your personal data other than where the law requires it, for example in relation to sending certain direct marketing communications. Where our legal basis is consent, you have the right to withdraw consent any time.
- See how and why we use your personal data below for more detailed information.
SECTION 5 - HOW AND WHY WE USE YOUR PERSONAL DATA
Here is a breakdown of the details of how we may use your personal data, the types of personal data that applies to and why it is we can do this. When we explain why, we will identify the relevant category from Explaining the legal bases for using personal data above, and, where it’s based on being able to do so for our legitimate interests, we will highlight what that legitimate interest is.